Privacy Policy

Last updated: September 13, 2025

Introduction

Retayn ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

Information We Collect

Personal Information

  • Username and basic profile information
  • Age and demographic data (for personalization)
  • Recovery goals and preferences
  • Progress tracking data
  • Communication preferences

Usage Data

  • App usage patterns and features accessed
  • Session duration and frequency
  • Device information and operating system
  • Crash reports and error logs

How We Use Your Information

  • Provide personalized recovery support and recommendations
  • Track your progress and celebrate milestones
  • Facilitate community features and peer support
  • Improve our app functionality and user experience
  • Send important updates about your recovery journey
  • Provide customer support and respond to inquiries

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: Trusted third-party services that help operate our app
  • Legal Requirements: When required by law or to protect rights and safety
  • Anonymous Data: Aggregated, non-identifiable data for research purposes
  • With Your Consent: Any other sharing will require your explicit consent

Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits. Your recovery data is encrypted both in transit and at rest. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill legal obligations. You can request deletion of your account and data at any time through our account deletion process.

Your Rights

You have the right to:

  • Access and review your personal information
  • Correct inaccurate or incomplete data
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt-out of non-essential communications
  • Withdraw consent for data processing

Children's Privacy

Our services are intended for users 18 years and older. We do not knowingly collect personal information from children under 18. If we discover we have collected information from a child under 18, we will delete it immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy in the app and updating the "Last updated" date. Continued use of our services constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices: